CEP Revolutionized with Cognify Solutions
Ensure same-day/one-hour delivery, boost on-time delivery volumes, provide end-to-end courier visibility, drive profitability, enhance customer experience, and drastically reduce operational costs
Easy Integrations
APIs / Customer Portal / App for retail customers
Geocoding and Route Optimization
Get precise location to unlock efficient pick-ups & deliveries
Field Ops
iOS and Android app for performance and task management
Territory Optimization
Maximize deliveries per driver and reduce last mile costs.
Hub Ops App
Capture in-hub loading, bagging, sorting activities, and more
Real-time Customer Communication
Real time Customer communication – SMS / WhatsApp / Email
Finance Management
Manage COD remittance, auto customer invoicing, etc.
First-Mile Operations
Automate first-mile pickups, enhance visibility and increase order sources
- Automate rider allocation for pickups
- Enable scan-based pickup completion through mobile app
- Automate label printing & AWB generation
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Use ready e-commerce plugins for Shopify, Woocommerce, Unicommerce, WordPress, Magento, and Opencart, facilitating bulk order creation, automated order allocation, and streamlined returns management
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With Customer Portal enable your busines customers to create bulk order, schedule pickups, real-time track orders & smart proof of delivery
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Enable retail customers to check rates, create bookings, track, and make online payments with our Customer App
Mid-Mile Operations
Digitize hub-ops and enhance transportation with intelligent integrations
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Consolidate consignments & create bags efficiently with reduced misroute and manual errors
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Inscan consignments, weight, and volume verification
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System-driven sorting through the Shipsy Hub Ops App
- Automate mid-mile trip creation across multiple modes
- Handle in-hub operations seamlessly through a mobile-based Hub Ops app
- AI-enabled parcel optimization and complete visibility into mid-mile operations
Last-Mile Operations
Shrink last-mile costs, streamline last-mile operations and boost customer experience
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Leverage ML-powered algorithms to evaluate, analyze, and allocate consignments to vehicles
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Algorithm based route generation that can factor 200+ constraint parameters and generate most efficient routes in terms of costs, distance traveled and delivery speed
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Leverage geocoding to access exact delivery coordinates.
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Work with multiple 3PL partners to extend last-mile reach through the 3pl aggregator platform
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Set rules for automated dynamic order allocation to various 3PLs based on attributes like order type, SKU type, weight, cheapest and fastest courier, best customer ratings etc
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Track all consignments in real-time across 3PLs on a single window
- Communicate in real-time & send live notifications to customers over email, SMS and WhatsApp
- Allow customers to pay online, before or during delivery to reduce cash handling costs
- Validate non-delivery data and genuineness of attempts directly with customers
Territory & Workforce Optimization
Maximize deliveries per driver and reduce last mile costs
Strategically distribute resources
- Strategically distribute resources Scientifically divide geographies into balanced areas
- Determine the optimal mix of fixed and freelance drivers based on historical demand, driver costs, service/product-related constraints, dispatch locations, etc.
- Ensure equitable workload distribution among driver partners, resulting in lesser attrition and greater efficiency
Cognify Solution’s BI
Analyze and optimize logistics operations
Track key KPIs and make informed decison
- Easily create interactive dashboards for various stakeholders & customize data visualization from the Cognify Solution’s BI itself, no need of third party visualization tools
- Evaluate performance of 3PLs, trucks, drivers, cycle time, capacity planning etc.
- Collect and analyze massive data sets within seconds from multiple sources
Incident Management
Uncover issues in real-time and proactively manage incidents
- Real-time alerts of breach in KPIs or issues in logistics operation
- Generate incidents in real-time and expedite corrective action by auto-alerting the right stakeholder based on hub/employee hierarchy
- Monitor urgent action items with the Live Incident Counter on incident management app
- Proactive and predictive incident management for your logistics operations with Logistics Intelligence Assistant(LIA), an AI-Co pilot
- Informed decision-making powered by advanced analytics
- Automate processes like rerouting and rider allocation for seamless operations
