Transform Your Retail Supply Chain to Deliver Unmatched Customer Experience
End-to-end retail supply chain and logistics platform that enables omnichannel fulfillment, drives high-levels of operational efficiency, and seamless communications for an omnichannel and delightful customer experience.
About the Solution
Cognify Solution’s supply chain platform enables real-time visibility into SKU movements and inventory levels using predictive control towers. Our platform can quickly be implemented across all ERPs and warehouse management systems to aggregate all data onto one central platform.
Unified 3PL Management
Unified interface across multiple 3rd party logistics companies
Fake Attempt Warning
Suspicious attempt indicator with automated communication to carriers
Seamless UX
Field Ops – iOS and Android app with configurable screen flow
Smart 3PL Selection
Carrier allocation rules to automate best 3PL selection
Real-Time Customer Updates
Unified, real-time customer communication – SMS/WhatsApp/Email
Optimize Transactions
Finance – Cash on delivery management, auto customer invoicing
Imports Automation
- Coordinate pickups from suppliers around the world with shipment execution and documentation automation.
- Analytics and insights dashboard to track your detention and demurrage.
- Transshipment aging, carrier, and volume analysis among other data that can be used for improved planning and future decisions.
- Complete control for management with timestamps.
Route Planning and Optimization
- Manage your own fleet of vehicles as well as the market fleet with intelligent route planning.
- Maximize capacity utilization of vehicles and minimize the requirement for market vehicles.
- 1-click determination of which shipment to go in which vehicle and what is the route for each trip
- Driver app to push all trips and capture POD.
3PL Aggregation
- Carrier allocation rules help you automate booking with the best carrier based on destination, performance, cost, COD, order value, and more.
- Unified API and portal based shipping label printing and consumption of standardized tracking events.
- Communicate with customers in your own branding based on certain milestones of carriers; detect fake NDRs and improve first attempt delivery %.
Unified Customer Communication
- Whether the delivery is through your own fleet or 3PL, the system sends unified communication in your own branding to customers via SMS and WhatsApp.
- Enhance first-attempt delivery % and reduce Return to Origin (RTOs) with 3PL carriers by fake attempt validation.
- Capture attention of users on your branded tracking page and position related products as ads- get more orders.
Agile Platform
Agile operations management to deliver superior SLAs
Multi-channel Customer Communication
Improved customer experience using Whatsapp, SMS, and email
Mobile Support
100% mobile coverage across your hub and field operations
